Privacy Policy
Last Updated: 15-5-2025
At 123-AI (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services (the “Service”).
By using 123-AI, you consent to the practices described in this policy.
1. Information We Collect
We collect minimal information necessary to provide our Service:
a. Uploaded Images
Images uploaded to our platform are used solely for processing and background removal.
All uploaded images are automatically deleted from our servers within 24 hours.
We do not store, share, or use your images for any purpose beyond processing.
b. Account Information (if applicable)
When you register, we may collect your email address and encrypted password.
For subscription users, payment and billing information is handled securely by our third-party payment processor (we do not store credit card data).
c. Usage Data
We may collect anonymized data about your interactions with our Service (e.g., number of images processed, feature usage) to improve performance and reliability.
d. Cookies & Tracking Technologies
We use cookies for essential functionality such as session handling and analytics.
You can disable cookies via your browser settings, but this may impact usability.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and deliver the background removal service.
To manage your user account and preferences.
To analyze usage patterns and improve our services.
To provide customer support and respond to inquiries.
To send important updates (only if you opt-in to receive communications).
3. Data Retention
Uploaded images: Deleted automatically within 24 hours.
User account data: Retained as long as your account is active or until you request deletion.
Analytics data: Retained in anonymized form for product improvement purposes.
4. Data Security
We take reasonable measures to protect your data using industry-standard security practices, including:
Encrypted data transmission (HTTPS)
Secure image storage during processing
Access control to internal systems
However, no system can guarantee 100% security. Use the Service at your own discretion.
5. Third-Party Services
We may use trusted third-party services for:
Payment processing (e.g., Stripe, Paddle)
Hosting and cloud infrastructure
Analytics (e.g., Google Analytics)
These providers only receive information necessary for their specific function and are bound by their own privacy policies.
6. Children’s Privacy
123-AI is not intended for use by children under the age of 13. We do not knowingly collect personal data from children without parental consent.
7. Your Rights
Depending on your location, you may have the right to:
Access or request a copy of your data
Request data correction or deletion
Withdraw consent at any time
Lodge a complaint with a data protection authority
To exercise your rights, please contact us at:
📧 [email protected]
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of any significant changes through the Service or via email. Continued use after changes indicates acceptance.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: